delivery and service were good

I sourced a weed puller from this supplier, and the first order I received was of good quality, matching the sample provided. Based on that, I placed a second order; however, the quality of the second batch was significantly lower. The material had been changed compared to the first order and the sample, resulting in a noticeable decline in durability. Unfortunately, this inconsistency has led to negative reviews from my customers, which is affecting my business. It is essential for the supplier to maintain consistent quality between samples and bulk orders, as changes without notice can damage trust and impact sales.